About us
Your trusted local experts...
We know that technology can be frustrating, but it doesn’t have to be. With over 20 years of IT experience, Ryan has helped troubleshoot everything from “my computer won’t turn on” to fine-tuning WiFi in busy public spaces. As a CWNA-certified WiFi specialist, he brings extensive knowledge of networking and device performance into your home or small office.
Locally known for his straightforward approach and reliable service, Ryan has helped hundreds of individuals and small teams across Stettler and the surrounding area. Whether it’s a system tune-up, hardware issue, or local tech setup, we bring clarity, comfort, and no-nonsense solutions. Because technology should work for you, not against you.
Neighbours we trust...
We believe in supporting the local businesses that support our community.
Check out these great businesses in Central Alberta:
HCC Systems: Cybersecurity training, IT support, and business technology services. Red Deer, AB.
Our FAQ's
Q: Is D20 a new business?
A: Yes! D20 is a brand-new, independently run local business.
Q: What is your service area?
A: We offer remote support for clients anywhere and on-site service for surrounding Stettler communities whenever possible.
Q: Do you work on Apple products?
A: Primarily Windows systems only. We are happy to help, however we can't guarantee the same depth of work we do on Windows systems.
Q: Do you fix printers or scanners?
A: We can attempt to troubleshoot the issue with your device, however we are not able to do physical repairs of peripherals.
Q: Can I drop off my computer?
A: No appointment is needed for in-house repairs. Just contact us to coordinate drop off and we’ll take care of the rest.
Q: Can you recover lost data?
A: In some cases. We can attempt to recover your data, it can never be guaranteed and success depends on the condition of the device
Q: How do I pay?
A: We accept e-transfer, Visa/Mastercard/debit, cheques, and cash.
Q: What happens if my issue isn't fixed?
A: Your satisfaction is important to us. If a repair doesn’t fully resolve the problem, please reach out so we can re-assess the issue
Q: Can I drop off my computer?
A: No appointment is needed for in-house repairs. Just contact us to coordinate drop off and we’ll take care of the rest.
Q: Do you offer payment plans?
A: Not at this time. All services must be paid in full at the time of completion
Q: Do you service only personal PC's?
A: We’re happy to work with both residential and small business clients.
Q: Why only evenings and weekends?
A: We're working toward expanding our hours as we grow. We thank all our supporters for their patience
Q: What kind of things do you fix?
A: Computer diagnostics, system upgrades, network troubleshooting and more. You can see our full service list on the services page.
Q: Do you fix phones or tablets?
A: Unfortunately we don't. However, we can direct you to a fellow local business: Stettler Mobile Solutions
Q: Do you repair or clean game consoles?
A: Unfortunately we don't. We would recommend taking your console to the experts at Game Console Repair in Edmonton.
Q: Do I have to book online?
A: Not at all! If you're uncomfortable with the online booking system, give us a call, text or email. We'll reach out to schedule a service!
Q: What is your 'Reclaim Policy'?
A: Repairs or drop-offs not collected within 30 days may be reclaimed, wiped and resold to recoup the cost of the abandoned repairs
Q: Do you offer warranty?
A: Yes! We stand behind our repairs with a limited warranty on parts and labor. For more info, see our warranty policy
Q: How long do repairs take?
A: Repair times vary depending on the issue, we do strive to complete repairs as quickly as possible. We’ll provide you with an estimated timeline after diagnosing your system.
Q: Do I have to book online?
A: Not at all! If you're uncomfortable with the online booking system, give us a call, text or email. We'll reach out to schedule a service!
Q: Do you sell custom builds?
A: We sell refurbished, prebuilt or custom systems. If you are looking for something specific, reach out anytime!
Q: Do you buy used PC's?
A: Sorry no. We don’t purchase used devices.